dermatology β’ mohs surgery β’ cosmetic dermatology β’ plastic surgery β’ reconstructive surgery
1001 - 5000
π° Venture Round on 2016-02
2 days ago
dermatology β’ mohs surgery β’ cosmetic dermatology β’ plastic surgery β’ reconstructive surgery
1001 - 5000
π° Venture Round on 2016-02
β’ Full-Time Operating hours are Mountain Standard Time Zones or 11-7 or 12 -8 (EST)/ 10-6(CST) or 11-7(CST) β’ Works with professional team in dermatology to deliver patient-focused care. β’ Serves patients and visitors by answering phones, assisting with registration and intake. β’ Schedules appointments and takes payments over the phone and in person. β’ Provides optimum customer service for all patient inquiries. β’ Returns all phone messages within 24 hours of receipt. β’ Utilizes resources and conducts research to troubleshoot and resolve patient issues. β’ Accurately documents patient accounts of all actions taken and updates necessary information.
β’ High School graduate or equivalent. β’ Education in medical billing or hold medical billing certification preferred. β’ Mod Med/EMA practice management system experience is a plus. β’ Ability to communicate in a professional and courteous manner. β’ Excellent oral and written communication skills, ability to think critically and strategically. β’ Be able to multitask, prioritize, and manage time efficiently while in a remote working environment. β’ Must be an exceptional listener, with the proven ability to problem-solve issues. β’ Interpersonal skills and strong organizational skills are important. β’ Ability to maintain a high level of integrity and confidentiality of medical information. β’ Knowledge of health plan benefits (deductibles, copays, coinsurance) and eligibility verification. β’ Must be able to read, interpret and explain EOBs and patient responsibility in detail.
β’ Competitive Pay β’ Medical, dental, and vision β’ 401(k) - The company match is 100% of the first 3%; and 50% of the next 2%; immediately vested β’ Paid Time Off - accrual starts upon hire, plus 6 Paid Holidays and 2 floating days β’ Company paid life insurance and additional coverage available β’ Short-term and long-term disability, accident and critical illness, and identity theft protection plans β’ Employee Assistance Program (EAP) β’ Employee Discounts β’ Employee Referral Bonus Program
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