Customer Care Representative

2 days ago

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Description

• Customer Care Representative • Pay: $17.50 an hour • Full-Time (40hrs), Monday – Saturday • Location: 100% Remote (work from home) • Primary Purpose: To be successful in this role, you will need to be organized, efficient, persuasive and have practical problem-solving skills. • You will be interacting with our customers daily and having patient and respectful behavior is a must as you are representing our Garage Door company. • Inbound calls to assist customers with their needs. • High volume virtual call center environment. • Come join our Sales Team. • No late nights or Sundays ! • Paid training

Requirements

• Previous Call Center Experience • Proven sales and customer support experience or experience as a Client Service Representative • Strong written and verbal communication skills. • Strong active listening skills. • Ability to multi-task, prioritize, and manage time effectively. • Able to work independently. • CRM experience is a huge plus • High school diploma or equivalent • High speed internet connection via ethernet cable (no WIFI) • Laptop or desktop pc, headset with mic & webcam (of your own to start - company equipment is provided after you're hired) • Excellent ability to multi-task through systems and applications, accessing multiple screens and tabs. • Knowledge in the service industry is a plus, but not required. • Be able to type 40 WPM

Benefits

• Full Time PTO/Sick time • Health, Dental, Life, Vision Insurance • Growth opportunity and career path