Customer Service Representative
Yesterday
Description
• Assist clients with arrangements, reservations, changes, documentation needs, and miscellaneous needs • Become an industry expert and extension of clients’ needs • Answer communication from prospective and return clients and assist them • Support current clients over the phone/text/email/messenger
Requirements
• Ability to complete virtual training independently • 10 days of virtual initial training • Self-starter • Previous customer service or sales experience • Excellent communication, phone skills, and phone etiquette • Basic computer skills to include experience or knowledge Zoom, email, social media, texting • You should be professional and positive and also possess a high degree of self-motivation and have the ability to work independently in your job • Excellent time management and administrative skills with keen attention to detail
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