Renewal Manager

April 4

🗽 New York – Remote

Although this job is listed in New York, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

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ButterflyMX

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ButterflyMX is a company specializing in scalable and user-friendly property access control solutions. It provides products such as video intercoms, access control systems, security cameras, smart locks, and elevators controls, offering a seamless and secure access experience for multifamily, commercial, student housing, and gated communities. The solutions allow property staff, residents, and visitors to manage access through smartphone technology and integrate with other property management systems to enhance convenience and security.

Smartphone Security • Property Management Software • Video Intercom • Touchscreen • Application Development

201 - 500 employees

☁️ SaaS

🔐 Security

🏠 Real Estate

💰 $50M Series D on 2021-12

📋 Description

• Our Mission: • ButterflyMX is on a mission to empower people to open and manage doors & gates from a smartphone. Our products are installed in more than 15,000+ multifamily, commercial, gated communities, and student-housing properties worldwide, including properties developed, owned, and managed by the most trusted names in real estate. Our features are designed for developers, owners, property managers, and tenants and our products lower operating costs and improve tenant satisfaction • Our Solution: • Developers and owners no longer need to run building wiring or install in-unit hardware. Property managers can grant building access, revoke permissions, and review entry logs from an online dashboard. Residents can open doors from their smartphones, issue visitor access, and see who is trying to enter the building. • Our Culture & Values: • Fantastic people are the key to our success. As a distributed, primarily remote workforce, we’re looking for more intelligent, passionate, collaborative, and down-to-earth individuals to join our growing team. We’re driven by a shared commitment to excellence and innovation, grounded in our core values: We delight our customers, We take ownership, We are a community of collaborators, We speak up, We think big and do small, and We are tenacious. • ButterflyMX is hiring for a brand-new role in the organization! We are searching for a dedicated and experienced Renewal Manager to join our team. The primary responsibility of this role is to own and manage our critical renewal engine for renewing customer contracts. The Renewal Manager will be responsible for ensuring all renewals are effectuated on time and with complete accuracy. Revenue optimization activities will also be included as part of this role. This role reports into our VP, Finance.

🎯 Requirements

• Bachelor’s degree preferred • 5+ years of experience in renewals, client success or account management role, ideally in SaaS companies • Ability to operate with a sense of urgency • Prior experience reviewing contracts is strongly preferred • Strong communication, interpersonal, collaboration and negotiation skills • Fiercely competitive with a winning mindset • Highly empathetic toward and understanding of the customer experience • Self-motivated, proactive, energetic team player • Entrepreneurial, business owner mindset • Exceptional Salesforce acumen • Ability to work independently and as part of a team • Detail-oriented and organized

🏖️ Benefits

• Comprehensive Medical (ButterflyMX covers 90% of the cost), Dental, and Vision plans (ButterflyMX covers 100% of the cost) starting day 1 • 401(k) plan with a match • 13 paid holidays, 25 PTO days • Paid Family Leave • Employee Assistance Program • Quarterly self-care stipends • Access to optional benefits including pre-tax flexible healthcare spending accounts (FSA and HSA), Dependent Care FSA, and Commuter Benefits, as well as optional Supplemental Life, AD&D, Hospital Indemnity, Disability, Legal, Accident, Critical Illness, Pet, and Personal Liability Insurance • And more!