Account Executive

March 27

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Calabrio, Inc.

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Calabrio, Inc. is a provider of workforce engagement management (WEM) solutions, offering a fully integrated cloud-based suite known as Calabrio ONE. The company focuses on optimizing contact centers by combining tools for workforce management, quality management, call recording, analytics, and AI-driven insights to boost performance and customer engagement. Calabrio ONE is designed to empower agents through automated scheduling and forecasting while enhancing customer experiences with personalized coaching and performance insights. The platform is used across a variety of industries, helping to build brand trust and improve business intelligence with its AI-fueled analytics solutions.

Call Center • Customer Interaction • VoIP • Call Recording • Quality Management

501 - 1000 employees

Founded 2007

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

📋 Description

• At Calabrio, we are revolutionizing the way organizations connect with their customers, and we empower businesses to elevate every interaction to new heights. • Our cutting-edge cloud platform Calabrio ONE, coupled with AI-driven analytics tools, unlocks the true essence of customer sentiment, turning data into actionable insights at lightning speed. • We're growing our sales team and we're looking to bring on an entrepreneurial and experienced Account Executive to drive revenue and hunt new business for Calabrio, with a focus on strategic enterprise sales. • You will be at the forefront of our efforts to expand our growing business. • Challenge yourself by selling the intrinsic value of software solutions to prospects and customers. • The primary responsibility will be to manage and close a pipeline of opportunities, while working closely with other Calabrio resources and presales teams. • Create and execute a regional sales plan including prospecting, developing pipeline and closing opportunities. • Qualify and manage leads through the full sales cycle. • Develop and maintain strong relationships with key decision makers. • Support and leverage field marketing, product launches, product promotions, and other lead or sales generating programs. • Effectively gather intelligence on markets, prospects, and competition using various resources. • Meet or exceed quota expectations.

🎯 Requirements

• 7+ years’ experience selling complex B2B software product(s) • Outstanding negotiation skills • Excellent communication and presentation skills, particularly via e-mail and by phone • Experience in prospecting, and leveraging tools like Outreach, Sales Navigator, and ZoomInfo • Light travel to industry conferences and meetings with key prospects • Demonstrated success using a consultative approach with key business and technical executives, especially technical CXOs, and VPs • Consistent history of overachievement, with demonstrated success of multi-year quota achievement • An accountable team player with a tenacious drive to win • A college or university degree; technical disciplines or backgrounds are preferred • Experienced in using Salesforce CRM to manage sales cycle • Ability to travel up to 50%

🏖️ Benefits

• Global team recognized for their passion for innovation. • Innovative product culture and project exposure. • Training and development from industry-leading experts. • Cutting edge benefit programs that include: 401(k) & matching; Medical, Dental, Vision Insurance; Disability & Life Insurance; Flextime Off, Paid Holidays, & Parental Leave; Tuition Reimbursement.