System Integration Specialist

October 20

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Description

• Reporting to the Head of Technical Operations, the System Integration Specialist acts as the primary point of contact between clients' data team and our internal Ops and Tech team. • Assist clients in integrating their systems with the company's platform using APIs and CSV over SFTP. • Monitor daily data transfers, ensuring data is sent and received correctly, and troubleshoot any errors. • Collaborate with clients to ensure successful integration and provide ongoing support for smooth operations. • Work with the internal Tech and Infrastructure teams to configure and set up new client integrations. • Assist the tech team with new integration requirements, ensuring that all technical aspects are properly handled. • Use Excel and SQL to extract, manipulate, and analyze data for reporting purposes. • Create regular reports on data transfers, system health, and integration performance for internal and client use. • Proactively monitor system health, notify technical teams of any potential issues, and generate reports on data integrity. • Document integration processes, maintain logs of data transfers, and create client-facing guides to ensure smooth onboarding and operation.

Requirements

• Proficiency in Excel (advanced functions, pivot tables) and SQL for data extraction and reporting. • Experience with API integrations, data formats (JSON, CSV), and SFTP protocols. • Strong problem-solving skills, particularly in troubleshooting data issues. • Excellent communication skills to work with both technical and non-technical clients. • Ability to collaborate with tech and infrastructure teams on technical setup and support. • Experience in monitoring data flows and using data extraction tools for reporting.

Benefits

• Consultancy agreement with fixed monthly salary: 1600€ gross • 30 days of paid leave per year • Laptop • Bi-yearly performance bonus (after a length of service greater than 6 months)