Senior UX Researcher

November 10

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Canyon GBS

Enterprise AI Assistant β€’ Retention CRM β€’ Recruitment CRM β€’ Enterprise Helpdesk

Description

β€’ We are seeking an experienced and innovative Sr. UX Researcher to join our dynamic team. β€’ The ideal candidate will have a strong background in user experience (UX) research and a passion for creating intuitive and impactful AI-powered solutions. β€’ You will be responsible for leading user research initiatives, uncovering user needs and behaviors, and translating insights into actionable design recommendations. β€’ Your work will directly influence the development of products that enhance user satisfaction and drive business success. β€’ Plan, design, and conduct user research studies using a variety of qualitative and quantitative methods. β€’ Analyze and interpret research data to generate actionable insights and recommendations. β€’ Collaborate with cross-functional teams, including product managers, designers, and engineers, to integrate user-centered design principles into product development. β€’ Develop user personas, journey maps, and other artifacts to communicate research findings. β€’ Advocate for the user by providing evidence-based recommendations during product discussions and decision-making processes. β€’ Stay current with industry trends, best practices, and emerging technologies in UX research. β€’ Mentor junior researchers and contribute to the development of research methodologies and processes. β€’ Present research findings to stakeholders at all levels of the organization.

Requirements

β€’ Bachelor's or Master's degree in Human-Computer Interaction, Psychology, Sociology, or a related field. β€’ Minimum of 5 years of experience in UX research, preferably within the tech industry. β€’ Proficiency in a range of research methodologies, including usability testing, interviews, surveys, and contextual inquiry. β€’ Strong analytical skills with the ability to synthesize complex data into clear insights. β€’ Excellent communication and presentation skills. β€’ Experience with UX research tools and software. β€’ Familiarity with AI-powered technologies and their impact on user experience is a plus. β€’ Ability to work independently and collaboratively in a fast-paced environment. β€’ Strong organizational skills and attention to detail. β€’ Ability to travel as needed to represent Canyon GBS in the public eye globally with customers, partners, investors, and the community.

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