East Region Partner Manager

December 6

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Carbyne

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NG911 • Call Handling • NG911 plugin for legacy systems • PSAP in the cloud • 911 as a service

51 - 200 employees

🔒 Cybersecurity

📡 Telecommunications

🏢 Enterprise

Description

• Who we are: Carbyne is on a mission to help Public Safety Agencies save lives every day. • We're searching for a driven, ambitious, and results-oriented AT&T East Region Partner Manager to drive strategy and build strategic relationships. • As an AT&T East Region Partner Manager, you will lead relationships and go-to-market activities with AT&T in the East U.S. and Canada. • You will sell indirectly through and work closely with our direct sales, marketing, product, and operations organizations. • Primary relationship owner for AT&T in Eastern Region, and for building a strategic account plan with AT&T in the region. • Develop and maintain all levels of relationships, including senior and executive-level partner relationships to drive revenue growth. • Oversee the AT&T journey phases (onboarding, sales and technical engagement, certification tracking, account mapping, reporting and tracking). • Assist in developing go-to-market materials for existing, new, and joint products with AT&T, maximizing ROI from partner marketing investments. • Work with AT&T to align sales reps and Carbyne RSMs for scalable new business development. • Enable and drive partners to sell Carbyne to agencies and manage complex sales campaigns. • Work with AT&T technical teams to provide product feedback and identify areas for Partner improvement. • Provide support and mentorship by participating in client meetings or engaging Carbyne resources as required. • Help identify, develop, forecast and manage opportunities to achieve revenue goals for partners.

Requirements

• At least 3 years of partner management experience and success in meeting and surpassing goals and targets in a high-growth organization • Must reside in one of the following Baltimore, VA or Atlanta. • At least 5 years of demonstrated successful industry indirect sales, with a focus on software, services, platform integration, and/or network services (SaaS and cloud experience a must) • Must reside in the East Coast • Superb relationship building skills are a must, as well as the ability to develop and nurture partner strategic plans and the successful delivery of those plans • Demonstrated understanding of contact center technologies and addressing modern challenges in the contact center • Experience in creating and executing long-term sales plans, account plans, and close plans with partners • Ability to clearly and directly articulate complex solution offerings to partners with a strong technical orientation • Self-motivated with a can-do approach - “create the solution” philosophy • Strong attention to detail, creative, open-minded, focused, highly collaborative, inquisitive and tenacious with the ability to find new opportunities • Excellent communication and interpersonal skills, particularly across multiple functional disciplines, and at executive levels • Ability to travel to partners and customers as needed (up to 30% of the time) • Demonstrated understanding of PSAP and stakeholder agency technology and service is a plus but not a requirement • Demonstrated success in Government sales

Benefits

• Comprehensive medical, dental, and vision insurance • 401k, matching up to 4% of your salary • Parental Leave Policy • Unlimited vacation days • Sick days • Competitive options plan • Reimbursement for commuter expenses (if you work in the office) • Health and Wellness Benefits