Unified Communications Integration Engineer

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Carbyne

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NG911 • Call Handling • NG911 plugin for legacy systems • PSAP in the cloud • 911 as a service

51 - 200 employees

🔒 Cybersecurity

📡 Telecommunications

🏢 Enterprise

Description

• Hi! We’re Carbyne and we are on a mission to help emergency call centers save lives every day. • We’re building a platform that brings game-changing capabilities to people in crisis, such as live video, instant chat, and location tracking. • This role will report to an R&D Manager in Israel. • You will be responsible for the interoperability and Assimilation of highly available, Elastic, Robust, Multi-Tenant, and Self-Healing RTC and VoIP Signaling Services. • You will work closely with Carbyne's Operations team and act as the technical liaison between Engineering and Business for all UC-related activities. • You will get an opportunity to work on cutting-edge technologies and to build a lifesaving emergency platform. • Working as part of a real-time communication team in the R&D group to deliver a highly available 911 Infrastructure. • Configuring and troubleshooting Carbyne’s Novel Emergency Communication Platform. • Provide clients with customized communication solutions for Carbyne’s unified communications services. • Install, maintain, integrate, and contribute to PBX projects and UC solutions. • Create and maintain technical specs and solution documents. • Overall responsibility for onboarding new customers in alignment with customer requirements and solution specifications using Carbyne’s best practices. • Providing technical support and training for the Operations team on 911 emergency communications systems. • Interact with a variety of internal stakeholders: Carbyne’s Operations, Sales, CTO Office, and Product Managers.

Requirements

• Proven experience with VoIP architecture. Hands-on installation experience deploying open-source UC (such as Kamailio, FreeSWITCH, Asterisk, etc.) • Extensive knowledge and understanding of VoIP deployments and protocols like SIP, SDP, RTP, Web RTC, and their troubleshooting. Understanding of video\audio codecs, packetization, encryption, and transport • 3+ years of experience in solutions deployment of open-source VoIP solutions • 3+ years of experience in Networking. Proven knowledge and experience in networking full knowledge of the OSI model and deep understanding of 1-7 Network Layers • Good understanding of Linux environments, including bash scripting • Hands-on experience deployment on Private and Public network/security clouds (AWS)

Benefits

• Major medical expenses plan and life insurance coverage • Psychological assistance for you and your family members 24/7 • Lunch stipend • Savings fund • Options plan • Internet and cell phone reimbursement • Office is closed between Christmas and New Year • Paid Parental Leave • 13 Paid holidays • Special bonuses- Christmas bonus, Vacation bonus, and vacation premium bonus • An annual budget for learning and development