Epic Systems Analyst

December 24, 2024

🇺🇸 United States – Remote

⚜️ Louisiana – Remote

Although this job is listed in Louisiana, this company may be open to hiring remote in other states.

🌲 North Carolina – Remote

Although this job is listed in North Carolina, this company may be open to hiring remote in other states.

+3 more states

⚜️ Louisiana – Remote 🌲 North Carolina – Remote 🦀 Maryland – Remote 🔔 Pennsylvania – Remote ☕ Washington – Remote

💵 $57.7k - $106.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Systems Engineer

🦅 H1B Visa Sponsor

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Highmark Health

WebsiteLinkedInAll Job Openings

health care

10,000+ employees

Founded 1852

⚕️ Healthcare Insurance

🤝 Non-profit

🌍 Social Impact

💰 $5M Grant on 2021-05

Description

• This job is responsible for configuring, rolling out, and supporting the assigned Willow Epic application(s). • Responsibilities include business/systems analysis, requirements definition and documentation, system design, and problem resolution. • The analyst communicates with system end-users to understand issues and implement solutions. • Plans, designs/builds, tests, implements, and supports the needs of Willow Epic software. • Analyzes and determines system requirements and specifications. • Performs and documents workflow analysis while evaluating user experience. • Supports and maintains environments or applications using domain knowledge. • Creates and maintains documentation and training materials regarding the implementation of applications. • Using knowledge of Epic, configures changes within the Epic environments to provide standardized, comprehensive workflows. • Corrects issues, conducts routine maintenance, updates systems with new functionality to meet the end user's needs, and implements new technologies. • Provides guidance and support to end-users to enhance the use of Epic, and offers solutions to resolve end-user system issues. • Conducts problem-solving and root cause analysis to resolve routine to moderately complex problems.

Requirements

• Required 3 years of systems administration experience within one or more Epic modules. • Preferred 3 years of experience in the healthcare industry. • Ability to handle analysis, design, system configuration and testing tasks at basic to moderate levels of complexity. • Excellent customer service skills. • Strong organizational skills in managing priorities. • Demonstrates knowledge of project management principles as they relate to assigned tasks.

Benefits

• Highmark Health promotes a workplace free of discrimination. • Equal Opportunity Employer. • Commitment to employ individuals without regard to race and other identities. • Protects confidentiality of customer information. • Adheres to HIPAA and privacy policies.