Systems Engineer

Yesterday

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Description

• This role will focus on the support of imaging production AI infrastructure which may involve some tooling and scripting for automation. • This is a highly flexible role with broad exposure to systems and processes working with a close-knit team. • Prepare, perform, and maintain customer installations of our advanced AI medical imaging software, ensuring seamless integration with existing IT infrastructure. • Gather customer requirements and installation environment details for smooth, efficient deployments. • Provide expert technical support to customers and partners, troubleshooting and resolving incidents. • Contribute to continuous improvement of the Delivery and Implementation team's workflows, aiming to streamline processes and enhance the customer experience. • Be adaptable and available to support customers outside of regular working hours (on-call rotation may be required).

Requirements

• Solid knowledge of Linux, networking, security • public/private cloud, Kubernetes and container orchestration • Linux shell and shell scripting, Linux tool chain installation, upgrade and maintenance • Experience in docker container deployment and troubleshooting • Familiarity with one or more automation tool stack (Such as Terraform, Ansible, ArgoCD, Jenkins etc) • Troubleshooting and performance tuning in Linux and applications • Knowledge of monitoring platforms (Zabbix, GCP/AWS/Azure observability tool stacks) • Knowledge of project management tool chains such as Jira and source code control via Git • Working knowledge of authentication, and secrets management • Knowledge of VPN and tunnels • Best practices for handling Protected Health Information • Knowledge and experience of API, integration and data pipelines • Capacity planning, for both horizontal and vertical scaling on a platform

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