Director - Access Partners / Digital Destination Operations

November 7

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CareMetx, LLC

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Technology solutions for life sciences • Mobile and dashboard solutions • Specialty Hub services • Data analysis and reporting

501 - 1000 employees

⚕️ Healthcare Insurance

Description

•Responsible for managing the solutions we provide via our access partners •Define processes for working with vendors within in the Access Partner Channel •Manage the relationships with the vendors •Develop procedures for implementing and managing new clients •Work with product and reporting to ensure the accurate data is being shared as needed by all parties involved •Work with Hub teams to understand the solution and how it will work within a program •Participate in strategic and tactical planning sessions •Make recommendations in the development of long-term strategies •Present strategic and operational plans for the development of new relationships or access partners •Participate in proposal writing, contracting, client presentations, and pricing •Involved with the development of policies, standard operating procedures and work instructions •Responsible for overseeing the recruitment, training and management of program teams •Performs related duties as assigned.

Requirements

•Bachelors degree preferred •Requires broad knowledge and training in the fields of healthcare, specialty pharmacy and reimbursement •Understanding of technology and how data processes through different disparate systems •Requires a minimum Seven (7) years of experience •At least 5 years in a progressive management role •A minimum experience in the pharmaceutical industry is required •General knowledge of reimbursement, benefit verifications, database elements and functionality; operational policies and processes •Dynamic leader who can energize multidiscipline work teams to learn and apply new skills and /or techniques to respond to the business needs •Knowledge of full service call center programs preferred