Sales Operations Communication - Experience Manager

February 21

🚗 Michigan – Remote

Although this job is listed in Michigan, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Carhartt

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Carhartt is a well-established brand known for its high-quality workwear and apparel designed for hardworking consumers. The company operates retail stores and has a strong corporate presence, including roles in manufacturing, distribution, and supply chain. With a focus on innovation and sustainability, Carhartt is committed to supporting its employees and communities, offering a variety of career opportunities across different functions.

Made in the USA • Rainwear • Workwear • Twill • Quick Duck

1001 - 5000 employees

Founded 1889

👥 B2C

🛒 Retail

📋 Description

• The Sales Operations Communication and Experience Manager is a pivotal role responsible for delivering impactful communication to sales teams, managing key operational platforms, and enhancing the overall sales experience. • Collaborate extensively with cross-functional teams to align communication strategies, improve platform performance, and drive a unified approach to sales operations. • Act as a central hub for communication and coordination to ensure clarity, consistency, and efficiency across the organization while focusing on elevating the experience for both internal sales teams and external customers.

🎯 Requirements

• Bachelor’s Degree in management, business or a related field or equivalent years of experience. • 5+ years' experience of marketing, communications, project management, or related experience. • 2+ years of project management or related experience preferred. • Proficient in MS Project, Excel, Visio, Word Programs. • Experience managing one or more medium to large projects of complex dependencies and risks. • Experience in developing and maintaining detailed plans and schedules, including goals, risks, and resource allocations. • Strong communication skills with the ability to convey complex information in a clear, concise, and engaging manner with excellent analytical and organizational skills. • Demonstrated ability to work cross-functionally, aligning teams and initiatives to achieve shared goals. • Experience managing and optimizing platforms, such as SharePoint and B2B systems, with a focus on usability and operational alignment. • Collaborative mindset with a proactive approach to problem-solving and process improvement. • A customer-first perspective, with a focus on improving the experience for both internal and external stakeholders. • Excellent project management skills, with a high attention to detail and the ability to prioritize and meet deadlines in a dynamic environment.