casavi GmbH
casavi GmbH is a cloud-based software provider specializing in digital solutions for real estate and property management. Their platform helps streamline processes, enhance customer communication, and improve productivity in the property management industry. With features like integrated task management, service provider coordination, and partner solutions, casavi aims to optimize administrative workflows and support efficient building management.
Property Management Software • Software-as-a-Service • Customer Portal • Digital Property Management • PropTech
Technical Support - Integration Manager
March 23
casavi GmbH
casavi GmbH is a cloud-based software provider specializing in digital solutions for real estate and property management. Their platform helps streamline processes, enhance customer communication, and improve productivity in the property management industry. With features like integrated task management, service provider coordination, and partner solutions, casavi aims to optimize administrative workflows and support efficient building management.
Property Management Software • Software-as-a-Service • Customer Portal • Digital Property Management • PropTech
📋 Description
•Wichtige Schnittstelle zwischen Kunden und internen Teams •Erste Anlaufstelle für komplexere Produktfragen •Unterstützung bei Einrichtung und Optimierung von Schnittstellen •Teil eines cross-funktionalen Teams zur Softwareweiterentwicklung •Testen von Bugs und neuen Features
🎯 Requirements
•Mindestens 2 Jahre Berufserfahrung im technischen Kundensupport (idealerweise 1st und 2nd Level Support) •Abgeschlossene Ausbildung mit Schwerpunkt IT oder exzellente IT Affinität •Erfahren im Umgang mit Ticket-Management-Tools (z.B. Jira, Salesforce) •Fundierte Datenbankkenntnisse (z.B. SQL, MongoDB) •Freude am Kontakt mit Kunden •Effektive Strukturierung und Priorisierung der Aufgaben •Kommunikation in Deutsch (C2) und Englisch (C1) in Wort und Schrift
🏖️ Benefits
•Flexible & hybride Arbeitszeitmodelle •60 Tage pro Jahr Workation in der EU & 2 Tage Social Leave •Regelmäßige Firmenevents •Kita-Zuschuss & betriebliche Altersvorsorge •Corporate Benefits •Vergünstigte Mitgliedschaft bei EGYM Wellpass & Sportangebote •Vielfältige Entwicklungsmöglichkeiten
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