Technical Account Manager - US East

December 5

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CAST AI

WebsiteLinkedInAll Job Openings

cloud computing • AWS • cost optimization • Azure • multi cloud

51 - 200 employees

☁️ SaaS

🔒 Cybersecurity

🤖 Artificial Intelligence

Description

• CAST AI is seeking a Technical Account Manager to lead customer onboarding and renewals. • Identify opportunities to improve customer experience and satisfaction. • Drive technical customer success and outcomes through expertise in cloud technologies and Kubernetes.

Requirements

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field. • Minimum of 2 years of professional experience in cloud computing, focusing on major platforms like AWS, Azure, or GCP. • Experience in container orchestration with Kubernetes is highly desirable. • Strong problem-solving skills and technical acumen. • Excellent communication skills, both written and verbal. • CKAD and/or CKA certification(s) is an immense advantage. • Located in the East of USA.

Benefits

• Remote role that offers flexibility to work from any location in East USA. • Team of highly skilled professionals to work with and learn from. • Impact and visibility. Our organization is flat, getting in touch with CEO or CTO is a common practice here. • Short feedback loop. We have an obsession with customer satisfaction. • Flexible working hours. We deliver instead of sitting in the office 8 to 5. • Skin in the game. Every employee gets a share of the company. • Time to focus on work with a minimum overhead of meetings, bureaucracy, etc. • 10% time to focus on self-improvement or personal projects.