January 24
• About Us: • The United States has the poorest maternal and birth outcomes of all developed countries with the Black, Brown, Indigenous, and underserved communities disproportionately affected by these results. • Cayaba Care is working to drastically change the experience of affected communities by reimagining how we deliver meaningful and compassionate care to expectant moms. • Cayaba Care is a community-based, maternity program that provides wrap-around support throughout pregnancy and postpartum to improve maternal health outcomes. • Cayaba Care’s mission is to improve pregnancy, birth and postpartum journey for women and their families by reimagining how maternity care is delivered. • Our team is focused on building trust-based engagement and wrap-around support of expectant moms at home, in-person and virtually to ensure they have the social support they need for a successful and joyful pregnancy. • We ensure that our members do not feel alone during their pregnancy journey, and that they have a trusted resource for support and information throughout their pregnancy, delivery and postpartum. • Role: • The People Operations Manager will play a pivotal role in advancing the organization’s People Operations infrastructure. This role will focus on enhancing the employee experience across the employee lifecycle and fostering a positive workplace culture. The People Operations Manager will report directly to the Head of People and Culture. • Responsibilities: • People Operations and Process Improvement • Proactively identify and implement innovative strategies to improve People practices and processes. • Own and manage the onboarding and offboarding processes, ensuring a seamless and positive experience for all employees. • Oversee and clean up company-wide internal knowledge systems, ensuring accuracy and accessibility. • Manage day-to-day operations of People systems, ensuring seamless functionality, accurate data management, and compliance. • Employee Engagement and Development • Drive employee engagement initiatives across all departments, including processing inquiries and providing timely employee relations support. • Administer engagement surveys and propose actionable initiatives to improve scores and overall engagement. • Identify training needs and coordinate professional development initiatives and programs. • Develop and facilitate onboarding sessions, including Welcome and Benefits presentations. • Business Partnering • Provide consultative support to team members, aiding them in achieving operational objectives and enhancing proficiency in HR-related tasks. • Assist team leads and senior managers in managing employee relations issues, offering guidance to maintain a positive workplace culture. • Maintain a high level of confidentiality and meticulous attention to detail in all HR operations and documentation. • HR Compliance and Benefits Administration • Manage all aspects of benefits administration, including enrollment, changes, and communication. • Administer and manage FMLA and non-FMLA leaves, ensuring employees are informed of their rights under FMLA, STD, and company policies. • Contribute to the development and implementation of personnel, compliance, and leave policies aligned with company goals and local regulations. • Support payroll administration as necessary • Recruitment and Talent Management • Support the recruitment process for operational support roles, collaborating with hiring managers to identify and secure top talent. • Partner with the Head of People to build long-term strategies for People infrastructure and workforce planning.
• At least 5-7 years of experience in Human Resources or People Operations. • Experience in lean, early-stage organizations (e.g., Series A, B, C) with a comfort navigating change and ambiguity. • Proven experience managing the employee lifecycle, including recruiting coordination, onboarding/offboarding, and employee engagement. • Experience managing payroll of non-exempt and exempt employees • Proficiency with HR systems such as BambooHR, MedTrainer, Guideline, and Confluence. • Strong skills in Google Suite, particularly in Slides and Sheets (VLOOKUP, PivotTables, and reporting). • Demonstrated ability to build, implement, and communicate HR processes and policies effectively. • Exceptional communication and interpersonal skills, with the ability to effectively convey information and resolve workplace issues. • Entrepreneurial spirit with the ability to innovate and apply modern approaches to People Operations. • Interest and experience in managing employee relations and maintaining a positive workplace culture.
Apply NowJanuary 24
Join Nava as a People Services Benefits Coordinator to enhance employee services experience. Work remotely while improving benefits and leave opportunities for government agencies.
January 24
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