Customer Program Management Specialist

February 24

🗻 New Hampshire – Remote

Although this job is listed in New Hampshire, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

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Celestica

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Celestica is a global B2B leader in design, manufacturing and supply chain solutions for the world's most innovative companies. We work with the world’s leading brands to imagine, design and build industry-leading products and solve complex technology challenges that move the world forward. We’re involved in every part of the product journey – from how products are designed and engineered, sourced and supplied, to how they are manufactured and serviced.

Aerospace • Smart Energy • Enterprise and Cloud Solutions • Medical Devices • Supply Chain

10,000+ employees

Founded 1994

🤝 B2B

💰 Post-IPO Secondary on 2023-06

📋 Description

• Contributes to program/project strategy, planning, monitoring, and execution, collaborating with senior team members. • Analyzes operational systems and processes to identify inefficiencies and recommend improvements for enhanced efficiency, standardization, and streamlined data management. • Facilitates regular program tracking meetings with internal account teams to ensure consistent communication and progress reporting. • Conducts market research and competitor benchmarking to identify industry trends, best practices, and recommend strategic and operational enhancements. • Collaborates with the account team on daily activities to ensure projects/programs stay on schedule, developing action plans to address deviations. • Prepares performance reports and analyses for regular Global Account Reviews. • Partners with Global Account Operations, manufacturing, finance, and supply chain management teams to analyze costs and price variances. • Supports various projects by collaborating with team members and providing assistance to Global Account Operations as needed.

🎯 Requirements

• Three to six years of relevant experience • Ability to manage multiple complex projects to completion under tight deadlines • Strong customer relationship management, negotiation, and problem-solving skills • Proficient in presentation delivery, database management, and computer applications • Excellent interpersonal communication skills and the ability to effectively interact with diverse internal and external stakeholders • Physical demands require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data