Technical Support Engineer

6 days ago

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Chainguard

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2021

🔐 Security

☁️ SaaS

🔒 Cybersecurity

Description

• As a Technical Support Engineer, you will be part of the Customer Success organization at Chainguard. • You will work directly with our customers and collaborate closely across multiple cross functional teams. • In this role, you are “Customer Obsessed” by ensuring customer issues are solved in a timely and thorough manner. • You are an early career professional with a high technical aptitude and a passion for highly complex technical problem solving. • You love to resolve technical challenges for customers and use your in-depth knowledge gained through these challenges to improve the customer experience.

Requirements

• Minimum of a bachelor's degree (STEM field preferred), or equivalent work experience • 1-2 years of experience working with Docker and Kubernetes • Familiar with CI/CD, Terraform, GitHub • Passion about providing a superior customer experience • Desire to collaborate effectively with cross functional engineering teams and business partners • Bonus points include interest or experience in modern security frameworks and protocols, software supply chain security, and vulnerability scanning • Start up experience preferred

Benefits

• Equity/stock options • Unlimited PTO • Remote work with flexible coworking and team meetup opportunities • Home office and internet stipend • 100% health/dental/vision insurance coverage for you and your family • Monthly Wellness budget