Partnership Manager

8 hours ago

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Chess Wizards, Inc

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Education • After School Programs • In-School Programs • Summer Camps • Winter Camps

51 - 200

Description

• Manage a portfolio of 100-125 active accounts each semester • Achieve sales and revenue goals • Serve as the main point of contact for clients • Build and maintain long-term relationships with clients • Negotiate contracts effectively • Resolve client disputes and respond to inquiries • Provide regular reports on account performance • Develop strategies to strengthen client relationships and explore new market opportunities • Assist with critical client issues and escalations • Retain clients through excellent service each session • Meet company KPIs • Maintain accurate CRM records and ensure data is up to date • Oversee day-to-day operations • Communicate weekly with instructors: Foster strong relationships • Gather feedback on class quality • Ensure instructors have all necessary supplies • Collaborate with the sales team to onboard new clients • Protect the privacy of student, school, and instructor data • Assist with recruiting new staff as needed • Contribute to developing the company culture and vision

Requirements

• Experience as a Client Manager or in a similar roles • Excellent verbal and written communication skills • Proficiency with CRM software and MS Office • Ability to deliver tailored solutions based on client needs • Strong organizational skills and ability to manage multiple projects • Effective negotiation and leadership skills • BA/BSc in Marketing, Business, or a related field • Fluency in English (both spoken and written)

Benefits

• Full-time remote position (work from the comfort of your home) • A supportive and dynamic team environment • Competitive compensation ($1,450 - $1,750 per month, based on experience)