Chiku Inc
Chiku Inc. is a company dedicated to enhancing the well-being of seniors by leveraging technology to improve their quality of life. Inspired by the tropical fruit known for promoting health, Chiku offers innovative solutions that foster connection, encourage social engagement, and prevent isolation for the elderly. The company's mission is to create happy and healthy environments for seniors through meaningful conversations and experiences that evoke memories and capture stories. Chiku aims to make a significant impact by implementing the latest advances in AI and hardware to support the senior community.
Customer Success Manager
October 20, 2024
Chiku Inc
Chiku Inc. is a company dedicated to enhancing the well-being of seniors by leveraging technology to improve their quality of life. Inspired by the tropical fruit known for promoting health, Chiku offers innovative solutions that foster connection, encourage social engagement, and prevent isolation for the elderly. The company's mission is to create happy and healthy environments for seniors through meaningful conversations and experiences that evoke memories and capture stories. Chiku aims to make a significant impact by implementing the latest advances in AI and hardware to support the senior community.
📋 Description
• Build and maintain strong customer relationships • Help customers successfully onboard • Conduct discovery conversations with customers • Be an expert in Chiku products • Champion customer responsiveness • Be proactive in addressing customer questions • Contribute and drive ideas for continuous development • Demonstrate the value of the Chiku application • Monitor application usage • Lead customer reviews • Handle other tasks in a fast-paced environment
🎯 Requirements
• Professional, outgoing, energetic personality • Excellent interpersonal and presentation skills • Highly motivated individual • Ability to manage multiple projects • Strong customer service background • Ability to train and build relationships with customers • Strong technical aptitude • Experience with Hubspot is a plus • Excellent project management, follow-through, and attention to detail • Self driven and curious to learn
🏖️ Benefits
• health & wellness offerings • work/life balance offerings • generous paid time off and leave programs • commuter benefits • team events • snacks and other perks
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🇺🇸 United States – Remote
💰 $130M Series D on 2020-12
⏰ Full Time
🟢 Junior
🏆 Customer Success
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