Junior Supplier Success Manager

February 15

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

⏰ Full Time

🟢 Junior

🏆 Customer Success

🚫👨‍🎓 No degree required

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Civic Marketplace

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CivicMarketplace is on a mission to unlock local agency procurement through innovation, by building a marketplace that saves time and taxpayer dollars. Our platform provides government procurement offices with the ability to make purchases with ease, simplicity, and full legal compliance. We unlock public service delivery through cutting-edge technology, bringing transparency and efficiency. Access to a network of reliable, pre-approved vendors ensures compliance and stability for every deal, and our focus on SMWB & local economic development helps boost local growth by supporting diverse suppliers.

marketplace • B2G • procurement • govtech

11 - 50 employees

📋 Description

• About Civic Marketplace: Civic Marketplace is on a mission to transform public procurement by making it more transparent, efficient, and accessible. • Role Overview: As our Supplier Customer Success Manager, you’ll be the primary contact and champion for suppliers joining the Civic Marketplace platform. • Key Responsibilities: Guide suppliers through the onboarding process, develop relationships, gather feedback, provide strategic advice, monitor performance, and advocate for mission alignment. • Why Join Us?: At Civic Marketplace, you’ll be part of a team dedicated to empowering public agencies and suppliers to work together effectively.

🎯 Requirements

• Procurement Expertise: Proven experience in supplier management, preferably within cooperative purchasing frameworks or public sector procurement. • Relationship-Building Skills: Exceptional communication and interpersonal abilities with the capacity to inspire trust, facilitate understanding, and create a positive environment for suppliers. • Problem-Solving Orientation: Track record of identifying challenges, developing creative solutions, and implementing best practices in dynamic, evolving settings. • Analytical Acumen: Comfortable analyzing data to assess supplier performance, pinpoint trends, and recommend action plans that align with Civic Marketplace’s goals. • Mission-Driven Mindset: Passion for improving community well-being through ethical, transparent procurement processes. • Tech Savvy: Proficiency with CRM tools, virtual meeting platforms, and an aptitude for quickly learning new technologies.