Customer Service Agent
October 20
🇺🇸 United States – Remote
💵 $9 - $18 / hour
⏱ Part Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🗽 H1B Visa Sponsor
Description
• Our customer service representative will provide product/services information and resolve client problems. • The best CSRs are tolerant, empathetic, and intensely communicative. • They love to talk and can advocate for clients when necessary. • Gather customer feedback and provide exceptional service standards and high customer satisfaction. • Handle high amounts of incoming calls and produce sales leads. • Manage complaints, provide solutions, follow up to secure resolution.
Requirements
• MUST HAVE OWN EQUIPMENT • Must work at least 15 hours a week. • Must pack a background check. • Strong phone administration skills and active listening capabilities • Customer orientation and capacity to adapt/respond to different types of characters • Exceptional communication and presentation skills • Ability to multi-task, prioritize, and control time effectively
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