Enterprise Client Success Manager

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ClassWallet

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Education Technology • Financial Technology • Education • Education Funding • Education Funds Tracking

11 - 50

💰 $500k Debt Financing on 2020-05

Description

ClassWallet, a financial technology company, is hiring an Enterprise Client Success Manager to join our growing team. Agencies use ClassWallet to get public funds to the right people, and ensure the funds are used for the right purpose. ClassWallet’s suite of products and services empowers agency administrators to dramatically increase efficiency of funds distribution and spend compliance, reduce programmatic costs, maximize the full potential impact of the program, and satisfy the needs and expectations of policymakers, constituents and public reporting. The Company has developed an industry-defining digital wallet solution which has gained rapid traction among state and local agencies and school districts across America. While the Company delivers immense business value, the social impact of ClassWallet is a fabric that runs through its mission and corporate culture. The successful ECSM will demonstrate integrity and organizational agility through advanced decision making and prioritization skills. The ECSM will build trust by independently developing and managing ongoing relationships with assigned clients. The ECSM is expected to creatively contribute to the continued expansion and optimization of ClassWallet’s Client Success program.

Requirements

2 years in an Enterprise CSM role, preferably in a state or local government capacity. Demonstrated experience reaching and exceeding goals. Outstanding written and oral communication skills. Strong online and in-person presentation skills. Superior business, process management, and negotiation skills. Ability to build relationships with industry associations and influential contacts. Ability to use CRM and sales automation and tools to streamline efforts. Willingness to travel (estimated 10-20%). Existing industry experience preferred. PMP Certification preferred.

Benefits

ClassWallet is a positive, family-oriented team environment. Our focus is on encouragement, positive reinforcement, and gratitude. We work hard and are highly motivated to win but with a healthy perspective on life. We offer an excellent salary and benefits commensurate with experience. ClassWallet.com is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, marital or veteran status.