IMO Support Specialist

October 25

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Clay Consulting, LLC

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Description

• Remote in Texas • IMO Support Specialist • Help serve veterans by conducting medical examinations as part of Clay Consulting, a VA subcontractor. • Responsible for performing IMO research in vendor portals to assist in claim reports. • Follow management's definition of essential functions and duties may be re-assigned. • Perform IMO research in a timely and accurate manner. • Complete the IMO Support Tracker daily to document research performance. • Communicate regularly with SOM for workload feedback. • Adhere to weekly provider IMO allocations. • Be willing to train and develop new IMO specialists. • Able to work at Clay Consulting location or remotely by signing the UYOD policy. • Commit to equal employment opportunities for all.

Requirements

• Perform IMO research in a timely and accurate manner, defined by your manager • Complete the IMO Support Tracker daily to document research performance and meet the minimum weekly IMO requirement set by the SOM, unless operations do not permit • Perform regular communications with SOM to offer feedback regarding workload tasks/assignments • Follow the weekly provider IMO allocation given by your manager • Willing to train and develop new IMO specialist, if need be • Able to work at a Clay Consulting location or remotely by signing the UYOD policy • Perform other administrative tasks, as assigned by SOM, deemed reasonable by the operational management team.