Operations Manager

2 days ago

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CLEAResult

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energy optimization • energy efficiency program design • implementation • market transformation • benchmarking

1001 - 5000

💰 Private Equity Round on 2013-06

Description

• Our Operations Manager will lead teams who ensure smooth operations of program and business processes to deliver projects and programs to clients. • Breadth of scope ranges from managing people supporting individual programs, entire practices, or the company. • Operations roles tend to be more internal-facing than client-facing, although operations staff will often have direct client contact. • Manages one or more teams or a small department. • Overseas operations teams responsible for tasks and processes including, but not limited to: Excellent Coordination and communication skills with remote workforce • Manage numerous projects, alongside cross functional teams ( IT, Field Staff, Customer service teams) • Delivery and quality assurance: w/adherence to program guidelines • Project and/or process management • Manages experienced professionals who exercise latitude and independence in their assignments • Data Management for Program Support, Field Support, & Business - Development Support

Requirements

• 8 years retail or customer service experience • 2+ years people management • Comfortable traveling in a defined territory • Advanced Microsoft Office skills • Comfortable working in various cloud-based systems (Salesforce, SnuggPro, Sharepoint, etc.) • Bachelor’s Degree preferred

Benefits

• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours • 401(k) with company match • Paid vacation, sick, personal and parental leave time • Paid Volunteer Time: giving back to our communities is important to us • Employee Recognition Program – convert your recognition points into gift cards • Employee Assistance Program – offers benefits to help you manage daily responsibilities • Access to on-demand training courses to advance further in your career