CleverTap
CleverTap is an all-in-one customer engagement platform designed to unlock limitless customer lifetime value. It provides a range of capabilities including customer data and analytics, experimentation and optimization, personalization, and campaign orchestration to build omnichannel customer experiences. CleverTap's platform is tailored for various industries, offering solutions for e-commerce, subscriptions, financial services, and gaming. It leverages AI to deliver insightful, empathetic, and actionable intelligence, enabling businesses to create personalized experiences that foster loyalty and advocacy. With headquarters in San Francisco and a presence in multiple global cities, CleverTap serves over 2000 brands worldwide, helping them elevate their customer engagement strategies.
User Retention • Personalization • Marketing Automation • Mobile Apps • Mobile Analytics
Account Executive
April 12
CleverTap
CleverTap is an all-in-one customer engagement platform designed to unlock limitless customer lifetime value. It provides a range of capabilities including customer data and analytics, experimentation and optimization, personalization, and campaign orchestration to build omnichannel customer experiences. CleverTap's platform is tailored for various industries, offering solutions for e-commerce, subscriptions, financial services, and gaming. It leverages AI to deliver insightful, empathetic, and actionable intelligence, enabling businesses to create personalized experiences that foster loyalty and advocacy. With headquarters in San Francisco and a presence in multiple global cities, CleverTap serves over 2000 brands worldwide, helping them elevate their customer engagement strategies.
User Retention • Personalization • Marketing Automation • Mobile Apps • Mobile Analytics
📋 Description
• As an Account Executive you will be responsible for growing the business’ clientele in Singapore, Malaysia, Taiwan, South Korea and Hong Kong regions leveraging professional connections and relationships, demonstrating executive presence and value proposition for the CleverTap products. • The position calls for a hands on and growth mindset in growing the business with a consultative selling approach. • We are looking for a candidate who has thorough experience with exploring, navigating and managing C-level stakeholders. • Own the business targets for the respective account patch and grow business and influence. • Establish and build relationships with key stakeholders within customers to understand the needs and create a compelling value proposition. • Interact with customers, manage presentations and work through the sales cycle to achieve Q-o-Q sales quota. • Build key account management plans and map decision makers, influencers, users within the account. • Have a good understanding of competitive channels that the client is using and incorporate those inputs in the key account plan. • Build a pipeline for current quarter + next quarter. • Negotiate agreements with the customers to close the deals. • Work with partners and scale the business through them. • Manage the Salesforce data on a daily basis with meeting notes, sales funnel updation, etc. • Maintain post sales interface with the customers to build long term relationship and enhance the customer satisfaction.
🎯 Requirements
• 2-5 years of experience in SaaS selling • Stronger fit exists for those having experience in working in Startup with a go-getting, hands-on approach, plugged into a hyper-growing sales organisation • Ability to present and articulate key value propositions to CXO’s, decision makers and influencers in the assigned account with excellent communication skills in a B2B2C setup. • Conceptual understanding of APIs, Webhooks, SDKs, Cloud, and SaaS technologies required • Proven experience in account management and growing the business in the existing accounts in Malaysia region • Knowledge of market research, sales, and negotiating principles • Organizational and time-management skills • Proficiency in Bahasa and/or Mandarin • Good understanding of the MarTech domain is preferred • Number driven approach towards accounts, targets, regional planning and retention rates is helpful • Knowledge of CRM software (eg. Salesforce) is a plus
🏖️ Benefits
• Be a part of a global growth stage startup • Work in a fast-paced, dynamic environment where your contribution matters • You are passionate about technology and its impact on the high-growth mobile technology space • Innovate at scale, with learning opportunities
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