Bilingual Customer Activation Representative

March 26

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Logo of CNO Financial Group

CNO Financial Group

CNO Financial Group is a financial services company primarily focused on insurance solutions for individuals and businesses. The company emphasizes helping communities and people by providing essential financial products such as life insurance, annuities, and health insurance through its subsidiaries like Bankers Life and Colonial Penn Life Insurance Company. CNO Financial positions itself as a company that values customer experience, corporate responsibility, and sustainability. It is also committed to creating a supportive and diverse work environment for its employees, offering numerous career growth opportunities and work-life balance. The company operates nationwide, with a significant presence in life and health insurance markets.

Retirement β€’ Insurance β€’ Life Insurance β€’ Annuities β€’ Long Term Care

1001 - 5000 employees

Founded 1979

πŸ’Έ Finance

βš•οΈ Healthcare Insurance

πŸ“‹ Description

β€’ The Bilingual Customer Activation Rep. plays a key role in enhancing customer experience. β€’ Responsibilities include following up with customers and collecting initial premium payments. β€’ Document all actions in the system and recommend process improvements.

🎯 Requirements

β€’ High School Diploma, GED, or equivalent experience required β€’ Bilingual in Spanish is required β€’ 3 years of customer service-oriented work β€’ Insurance, financial services, and/or call center experience preferred

πŸ–οΈ Benefits

β€’ medical insurance β€’ dental insurance β€’ vision insurance β€’ 401(k) retirement plan with company match β€’ short-term & long-term disability insurance β€’ Paid time-off and corporate holidays β€’ paid parental leave β€’ company paid life insurance

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