Senior Advisor - Client Partnership
December 11
Description
• Build and foster collaborative and trusted relationships, acting as key advisor and partner lead between clients and agency • Interpret client needs and translate feedback into actionable next steps for Code3 team to deliver successfully on client expectations • Understand the client’s business KPIs and how they measure overall business success and performance • Translate client’s business brief into actionable campaign brief for internal teams that facilitates development of channel and integrated strategies and plans that support holistic client business goals • Apply critical evaluation of client brief and communicate any challenges or alignment hurdles to KPIs and objectives (within campaign & business alignment) • Ability to translate media plan recommendations to the client and map back how this drives overall business KPIs and campaign goals • Point of escalation for internal team challenges (e.g. workload, communication challenges) and providing solution thought-starters • Proactively identifying client needs to secure up-sells, cross-sells, and contract renewals (aka retention) • Responsible for agency financial management and entry of updates to internal Finance team • Oversee budget allocation for client projects, ensuring optimal utilization of resources to maximize client-level profitability • Collaborate with Activation team members to provide guidance on the most effective digital marketing channels based on client goals and target audience behavior • Responsible for leading all client meetings • Responsible for daily communication with clients and internal teams • Present strategies, reports, and campaign results to clients in a compelling and persuasive manner
Requirements
• 4+ years account management experience within digital advertising and/or commerce/retail media preferred. • Experience in working with large datasets and performing quantitative analysis • Superior Excel skills: comfort with pivot tables is a MUST. You pivot in your sleep.
Benefits
• Full medical and dental benefits and generous retirement program • Thoughtful parental leave and return program • Flexible Time Off, holidays, quarterly Company “Recharge” Days, and holiday closure in December • Ongoing learning and development opportunities • Commitment to transparent DEIB practices
Apply NowSimilar Jobs
November 27
Senior Health Client Manager leading client satisfaction and service delivery at Alight. Consult on health benefits and manage complex projects for diverse clients.
🇺🇸 United States – Remote
💵 $55.8k - $88.5k / year
⏰ Full Time
🟠 Senior
🤝 Client Partner
🦅 H1B Visa Sponsor
November 23
Senior Medicare Client Manager at Luminare Health responsible for client relationship management and satisfaction.
November 23
Join Nimbl as a Senior Client Manager. Manage client relationships and oversee accounting tasks remotely.
November 22
Health Care Service Corporation
10,000+ employees
As a Senior Medicare Client Manager, you'll manage client relationships and service delivery at Luminare Health, ensuring client satisfaction and supporting team growth.
🇺🇸 United States – Remote
💵 $74.4k - $139.7k / year
⏰ Full Time
🟠 Senior
🤝 Client Partner
🦅 H1B Visa Sponsor
November 19
The Baldwin Group seeks a Sr. Client Manager to oversee large account services and carrier relationships. Involves marketing activities, risk assessment, and process improvement.