Codekeeper
Codekeeper is a company providing comprehensive disaster recovery solutions tailored for software companies and their clients. Specializing in software backup, software escrow, SaaS escrow, and software custodian services, Codekeeper ensures that critical digital assets and systems are secured, recoverable, and compliant with industry regulations. Their solutions are designed to integrate seamlessly with popular developer platforms, offering enterprise-ready resilience against digital threats such as data breaches, system downtimes, and compliance failures. With a focus on risk assessment, Codekeeper aids businesses in safeguarding their operations from the unpredictable digital landscape using cutting-edge technology and over a decade of industry expertise.
Software Escrow • Source Code Escrow • Developer Tools • IP Escrow • Technology Escrow
Paralegal - Customer Service
April 4
Codekeeper
Codekeeper is a company providing comprehensive disaster recovery solutions tailored for software companies and their clients. Specializing in software backup, software escrow, SaaS escrow, and software custodian services, Codekeeper ensures that critical digital assets and systems are secured, recoverable, and compliant with industry regulations. Their solutions are designed to integrate seamlessly with popular developer platforms, offering enterprise-ready resilience against digital threats such as data breaches, system downtimes, and compliance failures. With a focus on risk assessment, Codekeeper aids businesses in safeguarding their operations from the unpredictable digital landscape using cutting-edge technology and over a decade of industry expertise.
Software Escrow • Source Code Escrow • Developer Tools • IP Escrow • Technology Escrow
📋 Description
• Join Codekeeper and play a pivotal role in managing customer success for our clients • As a Paralegal within the Customer Success team, ensure customers attain their desired outcomes • Act as an essential bridge between our company and its customers, championing customer success • Conduct legal research, draft legal documents, and offer support on legal matters • Manage the process of drafting legal language to fit customers' requirements • Handle customer requests and inquiries about services and manage their Codekeeper accounts • Support customers in tech setup processes and guide leads about services via email and website chat • Draft reports for customers based on their provided information
🎯 Requirements
• Familiarity with LegalTech concepts is crucial • Prior experience in customer success or similar role is preferred • Proficiency in drafting legal documents • Analytical thinking and a proactive attitude • Excellent written English communication skills • Proficiency in modern web tools like Google Docs and similar platforms • Highly organized with a strong attention to detail • Comfortable adapting and multitasking in a fast-paced environment
🏖️ Benefits
• Passionate and fun-loving colleagues • Startup mindset with ample opportunities for growth • Regular team activities and gatherings • Comprehensive onboarding process with a dedicated ramp-up period • A supportive team that values open communication and direct feedback • A chance to excel in your career and make a difference
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