Senior Program Manager

July 23

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Digital Currency • Software • Payment Processing • Bitcoin • Technology

1001 - 5000

💰 $21.4M Post-IPO Equity on 2022-11

Description

• Lead large complex initiatives to revamp our “Product Launch Calendar” (PLC) for PED (product, engineering & design) teams • Be a strategic thought partner for PED teams, conduct data-driven analysis to create insights and strategy on our launch process • Drive process improvement: proactively identify our greatest points of friction and recommend holistic long-term solutions • Partner with IT Engineers (Jira) to scope tooling enhancements/automations, and ensure thorough change management is implemented • Own all weekly/monthly/quarterly reporting requirements including Exec & Board updates, and build new dashboards • Drive accountability across PED teams and ensure ‘launch owners’ are engaging cross-functional teams appropriately • Produce and maintain high-quality documentation (including training videos, FAQs, Confluence wikis) • Lead other high-impact programs/initiatives that may arise ad hoc to support the Corporate Programs team

Requirements

• 6+ years in product operations or program management for software/product initiatives • MUST have worked a tech company for at least 6+ years and understand the full PDLC • Experience in business process improvement • Knowledge of Atlassian suite (Jira & Confluence) • Highly organized with an impeccable attention to detail • Comfortable with ambiguity, can turn incomplete or even conflicting inputs into clear plans • Experience identifying & implementing scalable solutions to systemic challenges • Clear communicator (both written & verbal) who can facilitate dialogues with senior stakeholders and drive toward outcomes

Benefits

• Target bonus + target equity + benefits (including medical, dental, vision and 401(k))