Specialist - Prime Client Services
December 28, 2024
🇺🇸 United States – Remote
💵 $44 - $52 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
📁 Client Services
🦅 H1B Visa Sponsor
Description
• Ready to be pushed beyond what you think you’re capable of? • At Coinbase, our mission is to increase economic freedom in the world. • We’re seeking a candidate who is passionate about our mission and who believes in the power of crypto and blockchain technology. • You will serve as a subject matter specialist for Coinbase’s institutional suite of products, providing premier client service and operations. • You will play a crucial role in the success of the Institutional Operations Services organization as we help build the crypto economy. • Team members are expected to have a high level of system, product and crypto expertise to ensure client queries are managed autonomously.
Requirements
• 4+ years of experience supporting high-priority institutional clients in compliance, trading, product support, payments, or fraud. • Strong knowledge of cryptocurrency, global financial markets, and trading platforms, with the ability to turn technical concepts into actionable solutions. • Proven ability to manage high-stakes interactions and resolve complex technical and operational issues under pressure. • Excellent communication skills for effective collaboration across teams and with clients. • Flexibility to work shifts, including weekends, in a dynamic 24/7 environment. • Work experience in customer support roles focused on Institutional Client Services or High Net Worth Individuals (HNWIs). • Industry experience within Traditional Finance, Crypto, or Fintech. • Familiarity with financial technologies like digital banking, trading platforms, or payment solutions. • Hands-on experience with complex financial products or crypto custody solutions in regulated environments. • Bachelor’s degree in Finance, Business, Economics, or a related field preferred.
Benefits
• target bonus • target equity • benefits (including medical, dental, vision and 401(k))
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🇺🇸 United States – Remote
💰 Secondary Market on 2019-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
📁 Client Services
🦅 H1B Visa Sponsor