Customer Success Manager

February 16

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Logo of Color

Color

Color Health provides the infrastructure to support durable and equitable public health across entire populations. Color’s technology and clinical services are the backbone of large-scale population health programs for over 200 institutions worldwide, with data and services spanning hereditary cancers, heart disease, infectious disease testing (including COVID-19), and community-based vaccination programs. Using a data driven approach, we’re democratizing access to health care insights.

genetic research • software engineering • cancer • cardiovascular disease • family history

501 - 1000 employees

📋 Description

• Color Health is revolutionizing cancer care with the nation’s first Virtual Cancer Clinic, delivering high-quality, physician-led multidisciplinary care across all 50 states. • Our innovative, guideline-based approach spans cancer screening, risk assessment, prevention, diagnosis, treatment support, and survivorship. • We are seeking a Customer Success Manager who is passionate about working with benefits and union leaders on improving health and cancer outcomes.

🎯 Requirements

• 4-6 years experience as a customer success manager, account manager or similar at a healthcare benefits company • Operational excellence and strong organizational skills • Proven track record of working with enterprise employers and unions/labor organizations for client relationship management and consultation within health care benefits space • Excellent client management and relationship-building skillset • Excellent messaging, positioning and presentation of information • Excellent negotiation, internal and external collaboration, and listening skills • Strong business and financial acumen • Proven ability to manage multiple clients and projects simultaneously • Analytical skills to interpret data and drive actionable insights

🏖️ Benefits

• Competitive salary • Comprehensive medical, dental, vision, life, and disability benefits • 401k match • Monthly phone and wifi stipend for employees, annual ergonomic stipend • Generous vacation policy, paid holidays and company-wide recharge days • Equal paid parental leave for birthing and non-birthing parents • Free cancer screening and prevention resources for employees and their adult dependents

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