PR Volt
PR Volt is an AI-powered public relations platform that automates and amplifies PR campaigns for businesses of all sizes, from startups to large enterprises. By leveraging artificial intelligence, PR Volt streamlines the PR process, helping clients secure press coverage efficiently and effectively. It provides targeted outreach, customized pitches, and analytics to measure campaign impact, making PR more accessible and cost-effective for growing brands across various industries.
Public Relations • PR • Marketing • Earned Media • Marketing Automation
Public Relations Customer Success Manager
February 15
PR Volt
PR Volt is an AI-powered public relations platform that automates and amplifies PR campaigns for businesses of all sizes, from startups to large enterprises. By leveraging artificial intelligence, PR Volt streamlines the PR process, helping clients secure press coverage efficiently and effectively. It provides targeted outreach, customized pitches, and analytics to measure campaign impact, making PR more accessible and cost-effective for growing brands across various industries.
Public Relations • PR • Marketing • Earned Media • Marketing Automation
📋 Description
• After 2.5x growth last quarter we are looking to hire a dynamic and experienced professional to join our team as a PR Customer Success Lead, a role crucial to our goal of delivering top-notch public relations solutions to our diverse portfolio of clients. • As pioneers in automation and AI-driven public relations, we have consistently garnered impactful media coverage for our clients in various industries including B2C, B2B, lifestyle, and technology. • In this role, you will lead a dynamic team of Campaign Managers, responsible for delivering innovative and effective PR strategies for our clients. • You will not just ensure that our clients' business objectives are translated into result-oriented PR tactics, but also focus on monitoring account health, driving customer renewals, and guiding account expansions. • Collaborating with the product team for new feature adoption and hiring and training new Campaign Managers will also fall under your purview. • As an ideal candidate, you will bring not only significant PR and Customer Success experience but also a genuine passion for startups, technology, and the ambition to disrupt the PR industry with groundbreaking approaches. • Join PR Volt and play a pivotal role in shaping the future of public relations and driving exceptional PR results for our clients.
🎯 Requirements
• A minimum of 5 years prior experience in managing PR campaigns and obtaining media coverage. Ideal candidate may have 10+ years of experience. • A minimum of 3 years experience in a customer success or similar role. • Bachelor's degree in Marketing, Communications, or a related field. • Proven expertise in client account management. • Experience with generating compelling pitch angles and writing brand pitches. • Proven ability to lead a team, onboard new team members, and meet deadlines. • Proficient with industry-standard tools like Muck Rack or CISION. • Strong data analysis skills and experience with Excel/Google Sheets. • Tech-savvy with a penchant for adopting and exploring new applications/technologies. • Excellent copywriting, communication, and organizational skills.
🏖️ Benefits
• Health insurance • tax-free reimbursement monthly stipend • 15 days PTO + 6 paid US holidays, which do not count against PTO days • Flexible work hours and location (we are a remote 1st company and this is a remote role) • Working as part of a global business with a diverse team • Opportunity to grow from the ground up with an early-stage start-up • Yearly $1,500 allowance for technical equipment/work accessories • Annual holiday party
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