Commure
Commure is a technology company focused on transforming healthcare systems through software and AI-driven solutions. They aim to simplify workflows for providers, administrators, and patients by facilitating collaborative partnerships with healthcare leaders. By combining advanced machine learning, automated tools, and smart sensors, Commure addresses key challenges in healthcare, such as reducing costs, alleviating provider burnout, and improving patient engagement and care delivery.
Technical Support Agent
March 7
🇺🇸 United States – Remote
💵 $28 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🦅 H1B Visa Sponsor
Commure
Commure is a technology company focused on transforming healthcare systems through software and AI-driven solutions. They aim to simplify workflows for providers, administrators, and patients by facilitating collaborative partnerships with healthcare leaders. By combining advanced machine learning, automated tools, and smart sensors, Commure addresses key challenges in healthcare, such as reducing costs, alleviating provider burnout, and improving patient engagement and care delivery.
📋 Description
• Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. • Time that could otherwise be spent helping patients. • And patients end up suffering as a result. • At Commure, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care. • Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. • Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started.
🎯 Requirements
• 0-2 years of professional experience in a Customer Support role • Bachelor's degree or equivalent work experience is preferred • Strong hardware and software troubleshooting skills • Comfortable balancing project work with interrupt-driven responsibilities • Excellent oral and written communication skills; ability to interpret technical situations and effectively communicate to lay audience • Availability to work evenings, overnights and weekends
🏖️ Benefits
• Flexible PTO (pending specific geographical locations) • Medical, dental, vision • Maternity and paternity leave
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