Bridgeway Benefit Technologies
Bridgeway Benefit Technologies is a company that focuses on enhancing benefits administration solutions. It provides software and technology services to improve and streamline the management of employee benefits for businesses and organizations. The company aims to make benefits administration more efficient and user-friendly through its suite of technological tools.
Taft-Hartley • Benefit Administration Software Solutions • Information Technology
Customer Support Analyst
March 6
Bridgeway Benefit Technologies
Bridgeway Benefit Technologies is a company that focuses on enhancing benefits administration solutions. It provides software and technology services to improve and streamline the management of employee benefits for businesses and organizations. The company aims to make benefits administration more efficient and user-friendly through its suite of technological tools.
Taft-Hartley • Benefit Administration Software Solutions • Information Technology
📋 Description
• Bridgeway Benefit Technologies is hiring a Customer Support Analyst to help grow our Customer Success organization and support our Bridgeway product end-users. • Develop a comprehensive understanding of the Bridgeway products and services to efficiently triage and resolve client issues. • Serve as the main point of contact for customer inquiries and requests. • Log, track, and manage customer tickets from intake to completion. • Collaborate with internal teams and customer stakeholders to diagnose and respond to questions in a timely manner. • Develop and maintain relationships with customers by providing outstanding customer experience that leads to contract renewal and expansions. • Analyze, research, and consult with subject matter experts to resolve software issues.
🎯 Requirements
• Bachelors’ degree in Information Technology, Business Information Systems, or a related discipline • 2+ years of experience in a customer-facing, technical support role • Strong analytical and problem-solving skills • Exceptional verbal and written communication skills • Quick learner who can confidently articulate software-related and technical concepts • Ability to be task-oriented, to prioritize, and to manage time effectively • Work independently with discipline and motivation to succeed in a virtual environment
Apply NowSimilar Jobs
March 6
DXC Technology
10,000+ employees
Provide customer support for business applications at DXC Technology while ensuring compliance and satisfaction.
March 4
Coursedog
51 - 200
Looking for a Technical Support Analyst at Coursedog to provide solutions and enhance user experiences.
March 3
Join Budderfly to diagnose and troubleshoot energy management technologies for customers and contractors.
🇺🇸 United States – Remote
💵 $65k - $75k / year
💰 $5M Debt Financing on 2022-06
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
March 1
Join The Last Mile as an Associate Support Engineer, managing technical operations and enhancing user experiences remotely.
March 1
Join Jama Software to ensure customers have excellent experiences with our software products. Collaborate with engineering and customer support teams in a remote-first environment.
Discover 100,000+ Remote Jobs!
Wall of Love
Frequently asked questions
We use powerful scraping tech to scan the internet for thousands of remote jobs daily. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.
Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you’ll still have access until the end of your current billing period.
Other job boards only have jobs from companies that pay to post. This means that you miss out on jobs from companies that don't want to pay. On the other hand, Remote Rocketship scrapes the internet for jobs and doesn't accept payments from companies. This means we have thousands more jobs!
New jobs are constantly being posted. We check each company website every day to ensure we have the most up-to-date job listings.
Yes! We’re always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Lior@remoterocketship.com. I read every request.
Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.