Director, Content and Communication

November 28

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Logo of CommerceHub

CommerceHub

Retail • E-commerce • Software • Product Content Management • Paid Search Marketing

201 - 500 employees

Founded 2001

🛍️ eCommerce

☁️ SaaS

🤝 B2B

💰 Venture Round on 2020-12

Description

• Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. • Responsible for defining and executing a comprehensive content strategy that fuels demand generation, public relations, and thought leadership. • Oversee high-impact content creation including whitepapers, blog posts, and case studies to drive pipeline growth and brand affinity. • Drive thought leadership initiatives, including PR and media outreach to amplify the company’s brand presence. • Monitor content performance across channels and implement KPIs to measure content impact and engagement.

Requirements

• 10+ years of marketing and communications experience, with at least 3 years in senior roles within high-growth SaaS or technology companies. • Proven expertise in content strategy and creation, with a strong track record of developing materials that drive demand and align with marketing objectives. • Exceptional storytelling and communication skills, including experience crafting executive-level presentations and thought leadership content. • Demonstrated ability to collaborate cross-functionally with product, sales, and customer success teams. • Familiarity with AI tools and automation platforms for scaling content production. • Experience managing cross-functional global teams, especially for SaaS companies operating internationally. • Bachelor's degree in marketing, communications, journalism, or a related field; an MBA is a plus. • Experience in agency settings or SaaS industries, with exposure to high-velocity and enterprise go-to-market motions. • Knowledge of Account-Based Marketing (ABM) practices to align content with enterprise sales efforts. • Experience with rebranding efforts, particularly during periods of transformation or expansion.

Benefits

• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1 • A 6% 401(k) match • Competitive time off package with 20 days of Paid Time Off, 9 paid company holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and a paid volunteer day • 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave • Accident, critical illness, and hospital indemnity insurance • Pet insurance • Legal assistance and identity theft insurance plans • Life insurance 2x salary • Access to the Calm app, MoveSpring, and Employee Assistance Program • Remote work stipend for internet, cell phone, office furniture and supplies • Culture and team-building activities • Tuition assistance • Career development opportunities • Charitable contribution match up to $250 per year

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