Renewals Management • Technical Support • Customer Care • Cross Channel Media • Sales and Marketing
3 days ago
🇺🇸 United States – Remote
🐊 Florida – Remote
💵 $142.4k - $213.6k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
📋 Program Manager
🦅 H1B Visa Sponsor
Renewals Management • Technical Support • Customer Care • Cross Channel Media • Sales and Marketing
• Overview of Concentrix as a tech-driven company. • Role involves strategic consulting, design, advisory services... • Work remotely, supporting the delivery operations for Concentrix products.
• Minimum of 5 years' experience in a client-facing role with technical program management expertise. • Bachelor's degree in business, operations, or a related discipline; a master’s degree or equivalent work experience is preferred. • Demonstrated experience in creating documentation, processes, and artifacts from the ground up. • Proven ability to partner and collaborate across the organization with various teams and stakeholders, including development teams. • Experience in working with C-level suite and/or senior leadership team. • Strong understanding of the integration of sales and delivery processes. • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). • Experience in leading a team with direct reports. • Proven capability in developing training materials and optimizing delivery procedures. • Excellent communication skills in English, both verbal and written. • Bilingual proficiency in Spanish or other languages is preferred. • Experience with AI technologies is an advantage. • Ability to work effectively in an ambiguous environment and adapt to changing priorities.
• Medical, dental, and vision insurance • Comprehensive employee assistance program • 401(k) retirement plan • Paid time off and holidays
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