Academic Operations Program Manager

4 days ago

πŸ‡ΊπŸ‡Έ United States – Remote

🏈 Alabama – Remote

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🌡 Arizona – Remote

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+30 more states

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πŸ’΅ $68.7k - $109.9k / year

⏰ Full Time

🟑 Mid-level

🟠 Senior

πŸ“‹ Program Manager

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Description

β€’ Lead and motivate the team to ensure project goals align with our university goals. β€’ Establish relationships with all project personnel, including partners, sponsors, and executives. β€’ Be a trusted advisor for us. β€’ Analyze communication needs and determine communication channels, frequency, and level of detail for all audiences. β€’ Ensure quality, accuracy, and integrity of project information and that feedback is received/acted upon. β€’ Ensure the relevant business, operational, technical, and financial ramifications of the project are well understood and communicated. β€’ Engage appropriate SMEs, partners, and sponsors to maximize value, minimize risks, and costs, and achieve expected benefits realization and successful organizational change following established success metrics. β€’ Use the most appropriate project management practices to improve delivery, ensuring that team members are enabled to use the chosen approach, methods, tools, and techniques. β€’ Establish work plan and staffing for project activities, iterations, or phases. β€’ Assign responsibilities, and scope of authority to project personnel. β€’ Function as coach to other program managers, partners, and team members who need assistance regarding project management practices. β€’ Identity, scope, and schedule project deliverables, resources, milestones, and required activities and tasks. β€’ With a comprehensive approach, monitor all project activities, communicate and remedy trouble spots, examine the value, and benchmark performance to identify improvements and achieve higher capability. β€’ Evaluate and deliver project benefits and value; support organizational change.

Requirements

β€’ Bachelor's degree from an accredited higher education institution β€’ 5+ years of related experience β€’ Professional Certification(s) desired: PMP, PMI/Agile/Scrum certifications such as PMI-ACP, CSM, A-CSM, CSPO, A-CSPO, PSM. β€’ Demonstrated knowledge and practical application of project management methodologies (predictive, Agile) and software (e.g., MS Project, Azure DevOps, JIRA). β€’ Microsoft tools: Teams, SharePoint, Office, Excel (can perform complex functions), Visio, Power BI. β€’ Project Management tools: Smartsheet, Concept Draw, MS Project, JIRA, Workfront, or Azure DevOps β€’ Understanding of Software Development Life Cycle and Integration. β€’ Organizational Change Management and Value Management methods. β€’ ITIL, ITSM, DevOps, Enterprise Architecture, Quality Assurance. β€’ Analytics, Service Management, Security and Privacy, Data Governance, Compliance β€’ Learning Management, Academic Systems, Student Administration, Finance, HR, CRM/Student Engagement β€’ Accessibility, Design Thinking, User Experience/Client Experience, Value Management.

Benefits

β€’ High-quality, low-deductible medical insurance β€’ Low to no-cost dental and vision plans β€’ 5 weeks of paid time off (plus almost a dozen paid holidays) β€’ Employer-funded retirement β€’ Free tuition program β€’ Parental leave β€’ Mental health and wellbeing resources

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