Inside Sales Representative - Remote

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Concentrix

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Renewals Management • Technical Support • Customer Care • Cross Channel Media • Sales and Marketing

10,000+

💰 Venture Round on 1995-01

Description

• The Inside Sales Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. • This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. • As a remote Inside Sales Representative, you’ll help the world’s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. • Provide inbound and outbound customer support using a call flow guide. • Close sales, work on prospecting, negotiation, presentation, and use B2B and B2C skills. • Use product knowledge, build client relationships, and find new ways to retain customers. • Track, document, and retrieve information in databases. • Deliver expert customer experiences…with a smile.

Requirements

• 1+ year of proven hard sales experience (meeting quotas, working on commission, selling products and/or services) • A strong understanding of the sales/selling process, building relationships, communication skills, negotiation techniques, and closing deals • Open availability • A high school diploma or GED • A quiet, distraction-free environment to work from in your home • Proficiency in fast-paced multi-tasking • Eagerness to learn new technologies • Strong computer navigation skills and PC knowledge • A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter) • High Speed internet (no wireless/hotspots or satellite) and a smartphone

Benefits

• Paid training and performance-based incentives • Lucrative employee referral bonus opportunities • 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP) • Health and wellness programs with trained partners to help promote a healthy you • Mentorship programs that support your rewarding career journey • Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support • Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more