Inside Sales Representative - Remote

6 days ago

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Logo of Concentrix

Concentrix

Concentrix is a global provider of fully integrated technology and business transformation services. The company specializes in creating innovative solutions through strategy and design, data and analytics, enterprise technology, digital operations, and more. It focuses on delivering operational excellence and advanced automation, acting as a seamless extension of its clients' businesses. Concentrix equips enterprises with capabilities in AI, APIs, advanced analytics, and offers services across various industries like automotive, banking, healthcare, and retail. With a commitment to sustainability, Concentrix aims to be a force for good while enhancing its clients' customer experiences and operational efficiencies.

Renewals Management β€’ Technical Support β€’ Customer Care β€’ Cross Channel Media β€’ Sales and Marketing

10,000+ employees

Founded 1983

🏒 Enterprise

πŸ€– Artificial Intelligence

🀝 B2B

πŸ’° Venture Round on 1995-01

πŸ“‹ Description

β€’ The Inside Sales Representative -Remote (Soft Sales) works from home β€’ Interfaces with customers via inbound/outbound calls and/or via the Internet β€’ Provides customer service support and resolution of routine problems β€’ Accepts applications for this position on an ongoing basis β€’ Military veterans are encouraged to apply β€’ Look for a work from home career with a people-first and inclusive culture β€’ Join a diverse team from 70+ countries providing support to improve businesses through exceptional customer experiences

🎯 Requirements

β€’ 1+ year of customer service experience β€’ 6+ months of soft sales experience (upselling/recommending products or services, soliciting, telemarketing, etc.) β€’ A basic understanding of upselling, persuasion, building relationships, and communication skills β€’ Open availability β€’ A high school diploma or GED β€’ A quiet, distraction-free environment to work from in your home β€’ Proficiency in fast-paced multi-tasking β€’ Eagerness to learn new technologies β€’ Strong computer navigation skills and PC knowledge β€’ A desktop or laptop to complete PC and internet testing β€’ High Speed internet (no wireless/hotspots or satellite) and a smartphone β€’ Must reside in the United States

πŸ–οΈ Benefits

β€’ Medical, dental, and vision insurance β€’ Comprehensive employee assistance program β€’ 401(k) retirement plan β€’ Paid time off and holidays β€’ Paid learning days β€’ Paid training and performance-based incentives β€’ Lucrative employee referral bonus opportunities β€’ Health and wellness programs β€’ Mentorship programs β€’ Celebrations for community support

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