Customer Solutions Architect

6 days ago

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Contrast Security

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Contrast Security is the leader in modernized application security, embedding code analysis and attack prevention directly into software. The company's patented deep security instrumentation disrupts traditional application security approaches by providing integrated, comprehensive security observability, allowing for highly accurate assessment and continuous protection of an entire application portfolio. This eliminates the need for disruptive scanning and expensive infrastructure, enabling faster development cycles, improved efficiency, and rapid scaling while continuously protecting applications from both known and unknown threats. Contrast Security is recognized as a Visionary by Gartner in Application Security Testing (AST).

application security • instrumentation • java • software • security

201 - 500 employees

Founded 2014

🔒 Cybersecurity

💰 $150M Series E on 2021-11

📋 Description

• Contrast Security is the world’s leader in Runtime Application Security, embedding code analysis and attack prevention directly into software. • Contrast’s patented security instrumentation disrupts traditional AppSec approaches with integrated and comprehensive security observability that delivers highly accurate assessment and continuous protection of an entire application portfolio. • The Contrast Runtime Security Platform enables powerful Application Security Testing and Application Detection and Response, allowing developers, AppSec teams, and SecOps teams to better protect and defend their applications against the ever-evolving threat landscape. • Application Security programs need to modernize and Contrast empowers teams to innovate with confidence. • Customer Solutions Architects (CSA) are integral to our post-sales operations, ensuring the successful implementation and deployment of licenses, driving customer satisfaction, and supporting renewals. • You will work closely with account managers and cross-functional teams to guide customers through their journey with our solutions. • With a strong focus on customer success, you will help customers realize the full value of our products while fostering long-term partnerships. • Your expertise in technical implementation, DevSecOps, AppSec, and operational consulting, along with excellent communication skills, will position you as a trusted advisor to our customers. • If you are passionate about helping customers achieve success and thrive in a collaborative environment, this role is for you.

🎯 Requirements

• Proven experience in post-sales, implementation, or customer success roles within enterprise software or SaaS environments. • Strong understanding of application security, DevSecOps, and modern software development practices. • Hands-on experience with platform architectures such as Docker, Kubernetes, AWS, Azure, or GCP. • Knowledge of security solutions and technologies (e.g., SAST, DAST, IAST, RASP) and security frameworks (e.g., OWASP Top 10, SDLC, Threat Modeling). • Exceptional communication and interpersonal skills, with the ability to build trust with both technical and non-technical stakeholders. • Strong problem-solving skills and a customer-first mindset. • Ability to travel up to 40% as required. • Experience working with account managers and supporting renewals and expansions. • Background in application security, consulting, or software development. • Familiarity with enterprise IT environments, including Linux and Windows systems. • Demonstrated ability to influence product direction based on customer feedback.

🏖️ Benefits

• Medical Insurance • Dental Insurance • Vision Insurance • 401(k) Retirement Plan with Employer Match • Life Insurance • Long Term Disability Insurance • Short Term Disability Insurance • Transit and Commuter benefits • Flexible PTO • 56 hours of Annual Sick time • Paid Parental Leave • Paid Holidays