HR Technology Lead

October 17

πŸ‡ΊπŸ‡Έ United States – Remote

⏰ Full Time

🟠 Senior

πŸ‘©β€πŸ‘©β€πŸ‘§β€πŸ‘¦ Human Resources (HR)

πŸ—½ H1B Visa Sponsor

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Description

β€’ We are seeking a HR Technology Lead to drive the development and execution of our Self Service and AI strategy focused on enabling cutting edge employee self-service capabilities. β€’ This role requires a strategic thinker with deep expertise in people experience, driving innovative automation. β€’ This role will also focus on creating high-quality content that can be effectively utilized by AI to enhance employee experience and streamline HR processes which will require you to collaborate with cross-functional teams across Convera. β€’ Define and execute a comprehensive strategy for self-service solutions across all HR technologies and processes. β€’ Conduct user research and analysis to identify needs and pain points, translating insights into effective self-service solutions. β€’ Evaluate and enhance current HR processes to maximize the efficiency and effectiveness of self-service offerings. β€’ Work closely with product owners within HR to develop and curate engaging, accurate, and user-friendly content tailored for AI utilization, enhancing the self-service experience. β€’ Define and implement a comprehensive AI strategy for self-service platforms that aligns with organizational goals. β€’ Collaborate with IT and HR teams to integrate self-service and AI tools into existing systems, ensuring seamless user experience. β€’ Work closely with HR product owners and other stakeholders to ensure alignment on pain points and associated solutions. β€’ Manage all projects as a technical project manager by ensuring all the necessary phases are defined and managed including the attention to communication, stakeholder management and project reporting. β€’ Develop training materials and support resources to help employees navigate self-service tools effectively. β€’ Establish key performance indicators (KPIs) to measure the success of self-service and AI initiatives and report on outcomes. β€’ Stay current with industry trends and advancements in AI technology to drive innovation in the employee experience. β€’ Stay informed about industry trends and advancements in HR technology and AI to drive innovation in self-service solutions.

Requirements

β€’ A minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree in HR or Computer Science. β€’ Demonstrate expertise in developing effective self-service tools and content for HR environments. β€’ Demonstrate both technical and functional expertise in ServiceNow knowledge base management amongst industry leading HR Technologies. β€’ Proven experience in developing and executing AI strategies within HR or similar environments. β€’ Strong understanding of HR processes and systems, with a passion for improving employee engagement. β€’ Excellent analytical, problem-solving, and project management skills. β€’ Exceptional communication and interpersonal abilities, capable of working with diverse teams.

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