CCaaS Senior Lead Product Manager
Yesterday
Description
• Manage CCaaS product mix and serve as SME • Conduct market analysis for service opportunities • Collaborate with Sales, Engineering, and Operations teams • Engage with customers for feedback and insights • Establish KPIs to measure product success • Stay informed about industry trends • Maintain relationships with CCaaS vendors
Requirements
• BA/BS with 8+ years in Product Management OR MS and 6+ years OR Ph.D. and 3+ years OR 12+ years without a degree • Experience in AIPMM Product Management Lifecycle • Comfortable with Excel for data analysis • Solid understanding of KPIs and financial drivers • Proficient in negotiation and communication strategies • Expert in CCaaS best practices
Benefits
• Flexible vacation with pay • Seven paid holidays annually • Up to 160 hours of paid wellness leave • Additional paid time off for various circumstances
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