Senior User Researcher

December 6

Apply Now

Receive Emails with Similar Jobs

Credo AI

WebsiteLinkedInAll Job Openings

artificial intelligence • machine learning • deep learning • auditability • AI governance

11 - 50 employees

Founded 2020

🤖 Artificial Intelligence

☁️ SaaS

📋 Compliance

💰 $12.8M Series A on 2022-05

Description

• Credo AI is a venture-backed company on a mission to empower organizations to responsibly build, adopt, procure and use AI at scale. • We're seeking a dynamic and experienced User Researcher for comprehensive product research, gathering customer feedback, leading discovery sessions, and facilitating iterative prototype testing. • Your insights will directly influence product development, ensuring our solutions meet users' needs and align with our business goals.

Requirements

• You have 3-5+ years of experience in user research, UX research, or a related role, preferably in a product-driven environment. • You hold a Bachelor’s or Master’s degree in Human-Computer Interaction (HCI), Psychology, Sociology, Anthropology, or a related field. • You have strong expertise in both qualitative and quantitative research methods, including usability testing, interviews, and surveys. • You are proficient in synthesizing and integrating insights from diverse research methods, including qualitative and quantitative data, behavioral analytics, user feedback, and market research. • You have demonstrated the ability to source, engage, and recruit specific and hard-to-reach user segments for research, ensuring diverse and representative participant pools. • You have deep knowledge of ethical considerations in AI, with the ability to discuss and apply principles of responsible AI in product research and development contexts. • You are proficient in research tools (e.g., Dovetail, Lookback, Qualtrics), and data analysis software (e.g., Excel, SPSS, R). Design knowledge is a plus (e.g., Figma, Sketch) • You possess excellent listening, communication and presentation skills, with the ability to clearly convey complex insights to both technical and non-technical audiences. • You have strong analytical skills with a proven ability to translate research findings into actionable product recommendations. • You have the ability to work in a fast-paced environment, manage multiple projects simultaneously, and adapt to changing priorities.

Benefits

• Competitive Salary and Equity • Health: We offer health, dental, and vision coverage. We also offer an ergonomic benefit to cover the costs of equipment to help staff stay healthy while working, both in the office and at home. • Coworking: We will cover the cost of co-working spaces like WeWork and in-person meetups. • Unlimited PTO: Credo AI has unlimited time off to support our employees • Generous Parental Leave: We offer up to 12 weeks of paid parental leave. • 401(k) plan for employees (US only)