Manager - Customer Success, Public Sector

4 days ago

Apply Now

Description

β€’ Cribl is looking for an outstanding, results-driven Customer Success leader to join our team. β€’ As the Manager of Customer Success, you will be responsible for leading a team of Public Sector Customer Success Engineers (CSEs). β€’ You will drive the achievement of regional results, develop the technical expertise of your team. β€’ Coach them to gather insights and identify ways to improve each step in the customer lifecycle. β€’ Ensure customers realize value from their investment in the Cribl ecosystem. β€’ Work cross-functionally with teams to position Cribl as the leader in observability.

Requirements

β€’ 3+ years people management experience with Customer Success, technical consulting, professional services or related customer-facing organization β€’ Background of successfully selling to the US Federal Government (CIV, DoD, IC and leverage the Channel and FSI Communities) and State & Local Government β€’ Experience hiring and developing a high performing team β€’ Experience managing a portfolio of customers to drive product adoption, or responsible for delivering complex customer projects β€’ Experience managing a highly technical team β€’ Proven ability to manage competing priorities in a fast-paced environment β€’ Travel a couple of times per quarter or more as the business requires

Benefits

β€’ Health insurance β€’ Dental insurance β€’ Vision insurance β€’ Short-term disability β€’ Life insurance β€’ Paid holidays β€’ Paid time off β€’ Fertility treatment benefit β€’ 401(k) β€’ Equity β€’ Eligibility for a discretionary company-wide bonus

Apply Now

Similar Jobs

4 days ago

interface.ai

51 - 200

Manage enterprise client relationships to achieve their goals with Interface.ai's AI solutions.

4 days ago

Support customer inquiries for predictive sports analytics at Swish Analytics.

Built byΒ Lior Neu-ner. I'd love to hear your feedback β€” Get in touch via DM or lior@remoterocketship.com