Customer Success Manager - HCIT EHR EMR
October 26
Description
• Company Background • eVisit, headquartered in Mesa, AZ, is a telemedicine software company seeking to revolutionize healthcare delivery by creating physician-first tools that fundamentally simplify healthcare. • Our HIPAA compliant telemedicine software was built for providers, by medical physicians, to optimize patient flow and boost practice revenue; while providing added convenience and high-quality care to patients, whether at work, home, or on the road. • eVisit is the fastest growing telemedicine software platform. • The company is comprised of a unique team of talented individuals whose experiences are driven from backgrounds in healthcare and software development fields. • Customer Success Manager • As a member of the Customer Success Organization, the Customer Success Manager will be responsible for managing the customer’s lifecycle journey, positioning him/herself as a partner and trusted advisor to the customer. • The CSM is the primary point of contact to the customer and is responsible for helping a customer connect their vision to tangible outcomes.
Requirements
• Bachelor's degree or equivalent practical experience required, MBA preferred. • 3+ years of experience as a Customer Success Manager, Account Manager, Business Development Manager, or Similar. • Experience managing renewal conversations and renewing existing agreements within a Saas application lifecycle. • Experience in business strategy consultation; advising and driving strategy at the Executive level of growth-focused organizations. • Strong financial acumen and business sense. • Strong problem solving and analytical skills; ability to evolve business and product strategy based on research, data, and industry. • You learn technology quickly and navigate it with ease. • Ability to travel 10% of time in US
Benefits
• Competitive salary • Great benefits package including medical, dental, vision, HSA & FSA plans • 401(k) • Generous PTO plan, plus 12 paid national holidays • Fun, collaborative environment where the company is working to define the future of telemedicine • Excellent opportunity for professional growth
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