Operations Project Manager

2 days ago

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Logo of CrossCountry Mortgage, LLC

CrossCountry Mortgage, LLC

Conventional Mortgages β€’ FHA & 203K Home Loans β€’ USDA Home Loans β€’ VA Home Loans β€’ Jumbo Mortgages

5001 - 10000 employees

πŸ’Έ Finance

πŸ’° $400M Debt Financing on 2021-11

Description

β€’ Manage projects to ensure completion within SLA. β€’ Work with stakeholders, delegate tasks. β€’ Monitor progress and keep stakeholders informed. β€’ Maintain project documentation and follow up on tasks. β€’ Set clear expectations and establish business relations. β€’ Ensure customer support success across projects. β€’ Provide technical and management advice. β€’ Communicate with training department on SOPs. β€’ Complete User Acceptance Testing as needed.

Requirements

β€’ 5+ years of experience in mortgages. β€’ Encompass LOS experience required. β€’ Knowledge of mortgage workflow. β€’ Knowledge of agency guidelines and compliance. β€’ PMP certification a plus. β€’ JIRA experience a plus. β€’ Proficient in Microsoft Office suite. β€’ Excellent prioritization and organizational skills. β€’ Excellent conflict management and negotiation skills.

Benefits

β€’ Competitive compensation plan. β€’ Medical, dental, vision insurance. β€’ 401K. β€’ Company-provided short-term disability. β€’ Employee assistance program. β€’ Wellness program.

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