September 16
πΊπΈ United States β Remote
π΅ $20 / hour
β° Full Time
π‘ Mid-level
π Senior
π° Account Manager
β’ Manage and own the success of current and new customers. β’ Help drive a high level of customer satisfaction, product adoption and retention. β’ Responsible for an individual Book of Business focused on customer payment survival in their first three months. β’ Handle inbound cancellation requests via queue for all customers. β’ Execute a comprehensive engagement and communications strategy to maintain high customer satisfaction. β’ Develop an understanding of typical business challenges faced by customers. β’ Effectively communicate the value proposition of Market Leader.
β’ Experience delivering client-focused solutions to customer needs β’ Exceptional leadership skills - a demonstrated desire to βown itβ β’ A quick and flexible learner with a motivated and positive work ethic β’ History of success in reaching goals β’ Ability to receive feedback and apply coaching β’ Have a motivated and positive work ethic β’ Excellent communication skills, both written and verbal β’ A committed and flexible attitude to the job β’ Ability to solve problems as they arise β’ Focused, reliable and proven ability to self-manage in an autonomous work environment β’ Value personal growth and self-development β demonstrate a growth mindset β’ The ability to support a temporary remote work from home situation
β’ Medical, dental, vision β starting on day 1! β’ 401k program with company match. β’ Career growth & development opportunities. β’ Wellbeing program, so you can earn additional $ toward medical expenses. β’ Employee stock ownership program. β’ Healthy work-life balance.
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