Director of First Impressions - Receptionist

February 12

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Cube Care Company

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Cube Care Company is a leading manufacturer of privacy and cubicle curtains and tracks, providing high-quality decorative products and services for healthcare and commercial interiors. Based in South Florida, Cube Care offers a turnkey solution for clients seeking premium textiles and installation services for medical facilities and hospitals, including products such as cubicle curtains, tracks, shower curtains, cart covers, window treatments, and bedding. Known for their commitment to delivering quality and building strong client relationships, Cube Care is a recognized industry leader and award-winning company.

11 - 50 employees

Founded 1999

⚕️ Healthcare Insurance

📋 Description

• Looking for a self-motivated, quick on your feet, self-starters with excellent customer service skills for our First Impression Receptionist position. • Will be the face for the first impression the Company will make. • Ability to multi-task in a fast-paced environment, often using multiple navigating application systems. • All inbound calls must be answered with a smile, positive and helpful attitude. • Answering phones in a professional manner, and routing calls to the designated person, or finding an individual to ensure customer is taken care of. • Provide basic and accurate information via phone/email. • Assisting with a variety of administrative tasks, as needed. Managing tasks and monitoring calls as necessary. • Organize managers’ calendars for call backs and managing to ensure it was completed. • Provide customer service as first point of contact.

🎯 Requirements

• Excellent in the English language; most importantly accent, communication, reading and writing. • Can work flexible hours at home during 8AM – 5PM EST (US Time) with minimal supervision, and through lunch break. • All telephone calls must be answered including during lunch hour, and this position requires candidate to work during their lunch. • Have good, reliable and fast internet connection and no power interruptions. • Effective listening, in addition the capacity to summarize details and deal solutions. • Experience with administrative and clerical procedures is required. • Minimum of 1 year experience receptionist/virtual assistance or similar for a company’s first impression. • Strong customer service skills; interpersonal skills. • Problem-solving skills, Decision making ability, Organizational skills, Procedural mindset, Ability to prioritize • Attention to detail; Exceptional in multi-tasking • Courteous, Discretion and confidentiality is a must. • Excellent MS Office knowledge and other relevant tools • Must be able to type at least 50 words per minute. • Computer Processor: Minimum 5th generation Intel i5 processor or equivalent • Computer Memory/RAM: Minimum 4.00 GB • Computer Operating System: Windows 10 or Mac OSX - No Linux, Unix or any operating system other than what is required. • Internet Speed: Running on a 50 MBPS plan or higher (Both primary and backup) - If your backup connection cannot serve as your primary connection, that does not qualify as a backup connection. • No internet interruption. • Headset: Noise-cancelling headset connected via USB port • Web Cam: At least 3 megapixels capable of 720p recording • NOTE: The computer system you will be using should not be shared with anyone else and should be dedicated for work only. You are required to have a working headset and camera to be used daily.

🏖️ Benefits

• Competitive Salary Package • 13th Month Pay after 1 year tenure • Healthcare after 1 year tenure • One (1) Week Paid Vacation after 1 year tenure • $100 Birthday Bonus from our CEO • Additional Incentives and Bonuses • An inspiring and fun work environment with endless career advancements and much more!