Customer Service Representative - Behavioral Health
6 hours ago
Description
• Provide advocate care to assist members with care paths and claims. • Educate members with online resources. • Guide members through their benefits and policies. • Build trusting relationships and understand member needs. • Review member claim history to ensure accurate tracking.
Requirements
• 1-3 years customer service experience within a Call Center atmosphere. • Previous Behavioral Health experience preferred. • Associate's Degree in Medical or Insurance background preferred.
Benefits
• Full range of medical, dental, and vision benefits. • 401(k) retirement savings plan. • Employee Stock Purchase Plan available. • Fully-paid term life insurance plan. • Short-term and long term disability benefits. • Well-being programs and education assistance. • Free development courses. • CVS store discount and discount programs with partners. • Paid Time Off (PTO) or vacation pay, paid holidays.
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