Customer Service Representative - Behavioral Health

4 days ago

🇺🇸 United States – Remote

🏈 Ohio – Remote

Although this job is listed in Ohio, this company may be open to hiring remote in other states.

💵 $17 - $25 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

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CVS Health

WebsiteLinkedInAll Job Openings

Retail • Pharmacy Benefits Management • Health Insurance • Health Care • Pharmacy

10,000+ employees

Founded 1963

⚕️ Healthcare Insurance

🛒 Retail

🧘 Wellness

Description

• Guides members through their plan of benefits. • Creates an emotional connection with members. • Anticipates customer needs. • Performs review of member claim history. • Explains member's rights and responsibilities. • Takes accountability to understand member’s needs.

Requirements

• 1 to 3 years of Customer Service experience within a Call Center atmosphere. • Previous Behavioral Health experience preferred. • Medical or Insurance background preferred. • Associates Degree preferred. • High School Diploma or GED required.

Benefits

• Full range of medical, dental, and vision benefits. • 401(k) retirement savings plan. • Employee Stock Purchase Plan available. • Fully-paid term life insurance plan. • Short-term and long term disability benefits. • Numerous well-being programs. • Education assistance. • Free development courses. • CVS store discount. • Paid Time Off (PTO) or vacation pay. • Paid holidays throughout the calendar year.