EAP WorkLife Analyst

Yesterday

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Logo of CVS Health

CVS Health

Retail β€’ Pharmacy Benefits Management β€’ Health Insurance β€’ Health Care β€’ Pharmacy

10,000+

Description

β€’ Provides education about community resources and referrals. β€’ Assesses resource needs and proposes options. β€’ Documents member interactions and completes calls. β€’ Works in inbound and outbound call center environment. β€’ Handles research and customer service oriented calls.

Requirements

β€’ 1+ year(s) of experience educating individuals on community resources. β€’ 1+ year(s) of experience with elderly/adult care populations. β€’ 1+ year(s) experience in social work or case management. β€’ Excellent written and verbal communication skills. β€’ Must have access to 25mbps/3mbps broadband internet. β€’ Excellent computer skills including MS Office applications.

Benefits

β€’ Full range of medical, dental, and vision benefits. β€’ 401(k) retirement savings plan. β€’ Employee Stock Purchase Plan. β€’ Fully-paid term life insurance. β€’ Short-term and long-term disability benefits. β€’ Well-being programs. β€’ Education assistance and free development courses. β€’ CVS store discount. β€’ Paid Time Off and paid holidays.

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